1. Service Description
onedown.ai is a cloud-based inventory management platform for the hospitality industry, currently in beta. The service includes mobile and web applications for real-time inventory counting, barcode scanning, Bluetooth scale integration, and ERP export capabilities.
2. Provider
The service is provided by Buzzlo d.o.o. za usluge, registered at Zagrebačka cesta 126, 10000 Zagreb, Croatia, OIB 62127636877, registered at the Commercial Court in Zagreb (Trgovački sud u Zagrebu).
3. Eligibility & Access
Access to onedown.ai is invite-only. You must be an authorized representative of a hospitality business with a valid invitation to use the platform. Invitations are non-transferable.
4. Account & Security
You are responsible for maintaining the confidentiality of your account credentials. You must not share login credentials or invite codes with unauthorized individuals. You are responsible for all activity that occurs under your account.
5. Acceptable Use
The platform is intended for legitimate business inventory management purposes. You agree not to:
- Use the service for any unlawful purpose
- Attempt to gain unauthorized access to other users' accounts or data
- Interfere with or disrupt the integrity or performance of the service
- Reverse-engineer, decompile, or otherwise attempt to extract the source code
6. Customer Data
You retain full ownership of all inventory data, session records, and business information you input into the service. We claim no intellectual property rights over your content.
We maintain a limited license to host, process, and transmit your data solely for the purpose of operating the service. Upon termination, you may request a data export within 30 days.
7. Integrations
onedown.ai integrates with third-party ERP systems (e.g. Remaris). You are responsible for providing valid ERP credentials and ensuring the accuracy of data exported through these integrations. We are not liable for errors originating from third-party systems.
8. Availability
onedown.ai is currently in beta. The service is provided on a best-effort basis without guaranteed uptime or service-level commitments. We will make reasonable efforts to maintain availability and notify users of planned maintenance.
9. Fees
Pricing is determined on a per-contract basis. There is no public pricing. Your organization's specific terms, including fees and billing, are set forth in your service agreement.
10. Limitation of Liability
To the maximum extent permitted by Croatian law, Buzzlo d.o.o. za usluge is not liable for indirect, incidental, special, consequential, or punitive damages — including lost profits, revenue, data, or goodwill — arising from your use of the service.
11. Termination
Either party may terminate this agreement at any time. Upon termination:
- You may request an export of your data within 30 days.
- After 30 days, all data associated with your account will be permanently deleted.
- We reserve the right to suspend or terminate accounts that violate these terms.
12. Governing Law
These terms are governed by and construed in accordance with the laws of the Republic of Croatia. Any disputes shall be subject to the exclusive jurisdiction of the courts in Zagreb, Croatia.
13. Changes & Contact
We may update these terms over time. We'll flag material changes by email or in-app; continued use after that means you accept them.
Questions about these terms? Contact legal@onedown.ai.